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Latest update: December 4 2023

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Emergency Call Centers Development
NG 9-1-1 Financial Assistance Program
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Latest update. December 4 2023

View the updated page

Do telephone service clients have to pay the municipal tax every time they dial 9-1-1?

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The municipal tax for 9-1-1 service

Since 2016, the municipal tax has been $0.46 per month. This tax will be increased to $0.52 starting January 1st, 2024. Added to this increase is an annual indexation mechanism which will take effect January 1st, 2025. This tax applies to any telephone service allowing you to dial 9-1-1 or in the case of a multi-line telephone service other than a Centrex service, per outgoing access line.

Learn more about the tax

What is the Agence 9-1-1

9-1-1 is a municipal responsibility in Québec. Less than thirty emergency call centers provide service to the people of Québec. Some are managed by urban agglomerations, local municipalities, intermunicipal boards of police, non profit regional organizations, a regional county municipality or a private company.

Learn more about the Agence

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Partners

  • target blank Fédération québécoise des municipalités

  • target blank Quebec Union of Municipalities

  • target blank Ville de Montréal

  • target blank Ministère des Affaires municipales et de l'Habitation

Quick links

  • target blank Revenu Québec- Municipal Tax for 9-1-1: Services Providers - First nations- Refund

  • target blank Revenu Québec- Municipal Tax On 9-1-1 Service- General information

  • target blank Text to 9-1-1 for deaf, deafened, hard of hearing or speech impaired community.

  • target blank Video Relay Services (Sign Language)

  • target blank Association des centres d'urgence du Québec (ACUQ)

  • target blank Ministère de la Sécurité publique du Québec (Department of Public Safety)- Section 9-1-1

© Municipal Finance and Development Agency for Emergency 9-1-1 Call Centres in Quebec, 2023

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