Please visit the French Publications section of the website. You will find our press releases, annual reports and our monthly publication INFO 9-1-1 Québec.
Search the website
The municipal tax for 9-1-1 service
The municipal tax for 9-1-1 service is a monthly payment of 0.46 $ that must be paid by every customer of a given telephone service, regardless of the physical mode (landline or wireless, including internet phone service and prepaid card services), if that service allows users to call, directly or indirectly, an emergency 9-1-1 centre. This tax came into effect on August 1st, 2016. From 2009 to 2016, the rate was 0.40 $ a month.
9-1-1 is a municipal responsibility in Québec. Less than thirty emergency call centers provide service to the people of Québec. Some are managed by urban agglomerations, local municipalities, intermunicipal boards of police, non profit regional organizations, a regional county municipality or a private company.