9-1-1 is a municipal responsibility in Québec.

Twenty seven emergency call centers provide 9-1-1 service in Québec. The Agence municipale de financement et de développement des centres d'urgence 9-1-1 du Québec (the "Agency") is a non-profit organization designated in accordance with the Act respecting municipal taxation.

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The municipal tax for 9-1-1 service

Since 2016, the municipal tax has been $0.46 per month. This tax will be increased to $0.52 starting January 1st, 2024. Added to this increase is an annual indexation mechanism which will take effect January 1st, 2025. This tax applies to any telephone service allowing you to dial 9-1-1 or in the case of a multi-line telephone service other than a Centrex service, per outgoing access line.

Learn more about the tax

We wish you happy holidays and all the best for 2024!

From all of us at Agence municipale 9-1-1

Please note that we will be closed from December 25, 2023 to January 2, 2024 inclusively.

Latest publications

Please visit the French Publications section of the website. You will find our press releases, annual reports and our monthly publication INFO 9-1-1 Québec.