9-1-1 is a municipal responsibility in Québec.

Every Quebec municipality must ensure an adequate response to emergency communications within its territory. To do so, it can either operate its own emergency center or enter into an agreement with another municipality or a private organization that operates an emergency center. In Quebec, there are 27 emergency 9-1-1 centers to meet the needs of the population.

To ensure the funding of this essential service, a municipal tax of $0.52 is levied by telephone service providers. This tax is specifically intended to financially support 9-1-1 emergency centers.

The management and distribution of this tax are entrusted to l'Agence municipale de financement et de développement des Centres d'urgence 9-1-1 du Québec. This non-profit organization, designated by the ministre des Affaires municipales et de l'Habitation in accordance with the Loi sur la fiscalité municipale, ensures that the funds collected are equitably distributed to the 9-1-1 emergency centers.

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The municipal tax for 9-1-1 service

Since January 1st, 2024, the municipal tax is $0.52 per month. Added to this increase is an annual indexation mechanism which will take effect January 1st, 2025. This tax applies to any telephone service allowing you to dial 9-1-1 or in the case of a multi-line telephone service other than a Centrex service, per outgoing access line.

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Latest publications

Please visit the French Publications section of the website. You will find our press releases, annual reports and our monthly publication INFO 9-1-1 Québec.