The municipal tax for 9-1-1 service is a monthly payment of 0.46 $ that must be paid by every customer of a given telephone service, regardless of the physical mode (landline or wireless, including internet phone service and prepaid card services), if that service allows users to call, directly or indirectly, an emergency 9-1-1 centre. This tax came into effect on August 1st, 2016. From 2009 to 2016, the rate was 0.40 $ a month.

Learn more about the tax

What is the Agence 9-1-1

9-1-1 is a municipal responsibility in Québec. Less than thirty emergency call centers provide service to the people of Québec. Some are managed by urban agglomerations, local municipalities, intermunicipal boards of police, non profit regional organizations, a regional county municipality or a private company.

Learn more about the Agence

News

Annual Report 2021

May 1 2022 | (4 MB)
Mrs Daphney Colin is the new president

April 6 2022 | (160 KB)

Partners

Fédération québécoise des municipalités
Quebec Union of Municipalities
Ville de Montréal
Ministère des Affaires municipales et de l'Habitation

Quick links

Revenu Québec- Municipal Tax for 9-1-1: Services Providers - First nations- Refund
Revenu Québec- Municipal Tax On 9-1-1 Service- General information
Text to 9-1-1 for deaf, deafened, hard of hearing or speech impaired community.
Video Relay Services (Sign Language)
Association des centres d'urgence du Québec (ACUQ)
Ministère de la Sécurité publique du Québec (Department of Public Safety)- Section 9-1-1

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