TECHNOLOGICAL AND REGULATORY MONITORING COMITTEE

MANDATE

The committee oversees technological and regulatory matters in Canada and the United States, for public authorities (Québec´s Ministry of Public Safety, the CRTC, Industry Canada, FCC, etc.), associations and suppliers, as well as Québec municipalities and their 9-1-1 call centers. Municipal authorities and citizens expect operational excellence, as technology and means of communication evolve, offering new ways to reach 9-1-1 centers and to transmit information.

Members are appointed by the Board of directors, with one member recommended by the Association des centres d’urgence du Québec (ACUQ) and an observer from the Ministère de la Sécurité publique du Québec. The committee makes recommendations, directs studies and may represent the agency in a variety of ways. It may hire experts and professionals, and set up work groups. The president must be a member of the board of directors. The agency’s chief executive officer acts as the committee´s coordinating secretary.

The committee has an action plan covering three areas of activity, namely: monitoring; development and training; communication.

MEMBERS

Émilie GAGNON
Présidente, Cheffe de section, Centrale 9-1-1
Service de police de la Ville de Montréal

Carl GAGNON
Superviseur, Centrale 9-1-1
Service de police de la Ville de Montréal

Danny BASTIEN
Directeur des services techniques et télécommunications
Régie intermunicipale de police Thérèse-De Blainville

Sébastien BÉDARD
Responsable de la répartition
Service de police de la Ville de Blainville

Carole BERNARD
Cheffe d’équipe, Direction du 9-1-1 et des télécommunications d’urgence
Ministère de la Sécurité publique du Québec (observatrice invitée)

Pascal ROY
Inspecteur/Commandant, Coordination et gestion des appels d’urgence et surveillance du territoire
Service de police de la Ville de Québec

Francis TANGUAY
Directeur des technologies
Centrale des appels d’urgence de Chaudière-Appalaches (CAUCA)

SUPPORT:

Lise RÉMILLARD
Directrice générale, Agence municipale 9-1-1

Pierre FOUCAULT
Expert-conseil 9-1-1

 

 

See the French version for Works in Progress, Certification of Compliance, Training, Occupationnal Health and Safety, CRTC Works and Health Documentation subsections.