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Latest update: February 4 2023

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The Agency
The municipal tax
for 9-1-1 service
Emergency Call Centers Development
Civil Security and Financial Assistance Program
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  • The Agency
  • The municipal tax
    for 9-1-1 service
  • Emergency Call Centers Development
  • Civil Security and Financial Assistance Program
  • Documents – Laws & Regulations
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  • Contact us
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Latest update. February 4 2023

View the updated page

Revenu Québec- Municipal Tax for 9-1-1: Services Providers – First nations- Refund

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The municipal tax for 9-1-1 service

The municipal tax for 9-1-1 service is a monthly payment of 0.46 $ that must be paid by every customer of a given telephone service, regardless of the physical mode (landline or wireless, including internet phone service and prepaid card services), if that service allows users to call, directly or indirectly, an emergency 9-1-1 centre. This tax came into effect on August 1st, 2016. From 2009 to 2016, the rate was 0.40 $ a month.

 

Learn more about the tax

What is the Agence 9-1-1

9-1-1 is a municipal responsibility in Québec. Less than thirty emergency call centers provide service to the people of Québec. Some are managed by urban agglomerations, local municipalities, intermunicipal boards of police, non profit regional organizations, a regional county municipality or a private company.

Learn more about the Agence

News

  • Annual Report 2021

    May 1 2022 | PDF (4 MB)

  • Mrs Daphney Colin is the new president

    April 6 2022 | PDF (160 KB)

Partners

  • target blank Fédération québécoise des municipalités

  • target blank Quebec Union of Municipalities

  • target blank Ville de Montréal

  • target blank Ministère des Affaires municipales et de l'Habitation

Quick links

  • target blank Revenu Québec- Municipal Tax for 9-1-1: Services Providers - First nations- Refund

  • target blank Revenu Québec- Municipal Tax On 9-1-1 Service- General information

  • target blank Text to 9-1-1 for deaf, deafened, hard of hearing or speech impaired community.

  • target blank Video Relay Services (Sign Language)

  • target blank Association des centres d'urgence du Québec (ACUQ)

  • target blank Ministère de la Sécurité publique du Québec (Department of Public Safety)- Section 9-1-1

© Municipal Finance and Development Agency for Emergency 9-1-1 Call Centres in Quebec, 2023

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